Tiếng Việt
| SOFTENER HARD WATER SOFTENER SYSTEM TROUBLESHOOTING GUIDE | ||
| Phenomena | Reason | Fix |
| 1. The system does not regenerate | A. There is no electricity. B. Broken time clock | A. Check fuses, sockets, switches. B. Replace the clock |
| 2. The treated water is of poor quality |
| A. Close the Bypass valve B. Add salt to the jar and maintain the salt level above the water level. C. Clean the ejector and salt suction net D. Check the salt tank filling time and clean the salt suction system E. Rinse the soft water tank again F. Make sure the delivery hose is not cracked. Check the gasket and distribution pipe. G. Replace gaskets, rings or pistons. |
| 3. The device uses too much salt | A. Incorrect salt amount setting B. There is too much water in the salt tank | A. Check the amount of salt needed and reset B. See issue #7 |
| 4. The system has too much pressure loss |
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| 5. Resin beads are lost in the discharge pipe |
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| 6. Filtered water contains iron | A. Resin beads are dirty. | A. Check the backwash, salt suction and salt tank filling times. Increase regeneration frequency, increase backwash time. |
| 7. There is excess water in the salt jar | A. Exhaust flow control is clogged B. Ejector clogged C. The time clock is not running correctly D. There is an obstruction in the salt suction valve E. There is an obstruction in the salt suction pipe F. Power loss during the period of returning water to the salt tank | A. Clean the exhaust pipe B. Clean the ejector and salt suction net C. Replace the time clock D. Clean or replace the salt suction valve E. Clean the salt suction pipe F. Check the power source. |
| 8. Cannot absorb salt | A. Exhaust flow control is clogged B. Ejector clogged C. The ejector screen is clogged D. Inlet pressure too low (Slenoid valve not closing). E. The internal control system is leaking. F. Adapter not working | A. Clean the exhaust pipe B. Clean the ejector C. Clean the screen D. Increase pressure to 20psi E. Replace gaskets, rings and pistons F. Check the motor and switches. |
| 9. Continuous regeneration device | A. Incorrect installation, or the switch is stuck | A. Check and replace. |
| 10. The exhaust pipe flows continuously | A. Incorrect program installation B. There is a foreign object in the controller. C. Leakage inside the controller | A. Check the installation program. If it cannot be fixed, the valve head must be replaced. B. Remove the valve head for inspection. Take out the foreign object and check the controller in different positions of the regeneration cycle. C. Replace gaskets, rings and pistons. |
| NOTICE OF ERRORS (Only displayed when the Valve is in “In Service” working mode) | ||
| Err 0 | The valve motor is not working | Turn off the power |
| Err 1 | The valve motor operates continuously | When connecting power, the Err signal will disappear. If it has not been resolved, the Err signal will appear again. |
| Err 2 | The system has been working for 99 days without being regenerated. | Regeneration must be performed immediately |
If you want to learn more about the Softener softening system, please see more here
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